Service Request Ticket - # 33494

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2009 12:44 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050794[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. FPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056366

Wired NIC 00:12:3F:95:22:A2


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public

Entered by Date Memo
Teresa Hutchinson Sep 22, 2009 12:36 PM
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Sep 22, 2009 12:36 PM
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson Sep 22, 2009 12:36 PM
Closed - no contact - 5 days
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Teresa Hutchinson Sep 17, 2009 10:38 AM
****This is an email****

Hi Philip,

We were just following up with you regarding a 
service request that we have for you (#33494) 
that was relating to deleting more then 20 emails 
at a time.   If this is something that we can 
still be of assistance with, just let us know and 
we'll be happy to help.

Thanks!
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Jordan Colton Sep 04, 2009 08:13 AM
Status changed from (1) Pending to (7) Waiting for Contact
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Jordan Colton Sep 02, 2009 04:18 PM
****This is an email****
Hey this is Jordan with the UCS Tech department
and i was just wondering when you would be
available? The only way to delete more than 20
emails would to be set up Thunderbird on your
computer. It is an email client that is installed
on your computer. I can set this up for you when
you are available if this is something you want to do.
Thank you,
    ~Jordan
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Jordan Colton Sep 02, 2009 04:17 PM
Task reassigned to Jordan Colton.
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Jordan Colton Sep 02, 2009 12:41 PM
I sent him an email asking for availability and
explaining Thunderbird.
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Brian Berkley Sep 01, 2009 01:14 PM
Configure Thunderbird or outlook and use that.
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Casey Sonflieth Sep 01, 2009 12:44 PM
he is coming back from vacation and is wondering 
if it is possible delete more than 20 emails at a 
time so that he does not have to sit there an 
delete message for an hour. he has already gone 
through and saved the ones he wanted to keep.

Phone: 8-8225
Email: wadep@wou.edu
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