Service Request Ticket - # 33504

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2009 02:58 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080525[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description DellOptiPlex 755 USFF, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. CK4VPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgrade on P0081747, Microsoft Office Pro Plus 2007 from P0068583

Wired NIC 00:21:70:6D:88:1A

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 02, 2009 09:12 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Sep 02, 2009 09:12 AM 
Chaos reigns within.
Reflect, repent, and reboot
Order will return.
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Richard Kavanagh student Sep 02, 2009 08:41 AM 
Task reassigned to Richard Kavanagh.
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Cinthya Mendez-Garcia Sep 01, 2009 02:59 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Cinthya Mendez-Garcia Sep 01, 2009 02:58 PM 
says it has no internet connection and no IP 
address, it is lot lettiing anyone connect to 
internet. 

there will be a class in the morning 

available: 
until 5pm 

instructor name is robert monge
his extension 8-8887
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