Service Request Ticket - # 33509

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2009 04:02 PM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080468[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 57JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380, BiQuery, Secure CRT, Secure FX, Epson SCan for GT-2500+ networked scanner

Wired NIC 00:21:70:6F:D9:77

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Sep 03, 2009 04:08 PM 
I installed the software. It is working and he is
able to use everything.
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Jordan Colton Sep 03, 2009 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Sep 03, 2009 03:00 PM 
Task reassigned to Jordan Colton.
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Cinthya Mendez-Garcia Sep 01, 2009 04:02 PM 
called to make a service request regarding the 
email sent by Wanda from the provost office. 

would like access and set up the student 
datawarehouse  

available times:
anytime 8am-5pm
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