Service Request Ticket - # 33511

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 02, 2009 08:24 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031258[Edit Inv] (opens in a new window) Bldg/Room COT 222
Service Tag Description PowerBook G4-1.5GHz with 15.2inch display
Serial No. SW84241GLQW3 Location

CPU Unknown


OS Software Office 2004 Pro from P0047748, Dreamweaver MX 2004 and Adobe Creative Suite Premium from P0047748(see newer version below), Macromedia Contribute 3 with Publishing Server from P0055202, Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to V8.5 on P0058488

Wired NIC 00:0D:93:C2:C9:DA


Wireless NIC 00:0D:93:85:07:CE


Bluetooth NIC 00:0D:93:0C:42:A4

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Sep 03, 2009 02:51 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Sep 03, 2009 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Sep 03, 2009 02:51 PM 
Dropped off the adapter to the office.
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Teresa Hutchinson Sep 03, 2009 01:08 PM 
Status changed from (7) Waiting for Contact to (1) Pending
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Teresa Hutchinson Sep 03, 2009 01:08 PM 
PowerBook G4-1.5GHz with 15.2inch display
WOU #20031258[Edit Inv]
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Emily Kavanagh Sep 02, 2009 01:40 PM 
The power adapter was not returned
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Jordan Colton Sep 02, 2009 01:29 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Jordan Colton Sep 02, 2009 01:29 PM 
left a VM asking for wou number so we can give her
the correct power brick.
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Casey Sonflieth Sep 02, 2009 08:24 AM 
They had a mac that was serviced on a while back 
and they never got the power cord back. and they 
were wondering if they could get the power cord 
back.

Phone: 8-8813
Email: orwickb@wou.edu

it is an older mack laptop
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