Service Request Ticket - # 33514

Service Request Information

CONTACT Name Denton, Jeff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 02, 2009 10:26 AM
Department The Research Institute Phone 89205
Location Email dentonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080411[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 6M, VT 1333MHz FSB
Serial No. 3P87JH1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910 installed as Offcie Pro 2003, Roxio Creator Dell Ed. and Cyberlink Power DVD v8 bundled with computer

Wired NIC 00:21:70:33:C3:17

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 11, 2009 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Nov 11, 2009 10:49 AM 
****This is an email****

Hi Brian,
 
You can close this request.  Thanks.
 
Jeff
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Brian Witt Nov 11, 2009 10:49 AM 
****This is an email****
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Brian Witt Nov 11, 2009 10:49 AM 
****This is an email****

Jeff,

I found an old task regarding the restoration of
about 11 files in the root (prefixed with FF)
which is still pending.  Is this something you
would still like taken care of? Let me know and I
can work with you on getting this resolved.

Thanks,
Brian
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Brian Witt Nov 11, 2009 09:25 AM 
Task reassigned to Brian Witt.
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Brad Dougherty Sep 08, 2009 09:09 AM 
****This is an email****
Jeff,

What is the exact file path to the files you want restored?
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Brian Berkley Sep 02, 2009 11:11 AM 
Task reassigned to Network Support.
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Casey Sonflieth Sep 02, 2009 10:26 AM 
he has some files that need to be restored

www.nationaldb.org
under the ncdb on sundown

there are files in the root that are prefixed 
with FF ( about 11 Files) that are in the root 
that need to be restored and he is asking if 
instead restoring them on the site he wants them 
emailed to him so he can place them.

Email: dentonj01@wou.edu
Phone: 8-8588
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