Service Request Ticket - # 33516

Service Request Information

CONTACT Name Rector, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 02, 2009 12:04 PM
Department Social Science Phone 88294
Location Email rectorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030713[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:32:8A


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public

Entered by Date Memo
Jordan Colton Sep 02, 2009 01:22 PM
Task reassigned to Jordan Colton.
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Jordan Colton Sep 02, 2009 01:22 PM
Status changed from (1) Pending to (5) Completed
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Jordan Colton Sep 02, 2009 01:22 PM
He was saving the .doc attachments as mhtml. So i
got him to click save instead of open. Its working
good now.
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Casey Sonflieth Sep 02, 2009 12:04 PM
he recieved a document and when he tries to open 
it, it is just blank.

Phone: 8-8294
Email:rectorj@wou.edu
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