Service Request Ticket - # 33534

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2009 12:38 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080042[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 thin Client #NTC-10Z-00
Serial No. S0805BE837E Location PDR

CPU Unknown


OS Unknown Software Office Pro Plus 2007 from P0066994

Wired NIC 00:14:4F:C3:0B:3C

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 03, 2009 02:43 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 03, 2009 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 03, 2009 02:43 PM 
she said it was working
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Brian Berkley Sep 03, 2009 02:42 PM 
drive mapping issues?
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Casey Sonflieth Sep 03, 2009 12:38 PM 
she is trying to set up a placement on the thin 
client.
and logs in and she goes to the math test folder 
and it will not let her open it
and that for her to contact the administrator .

she has a person coming from portland and she 
needs this file to open.

Phone: 8-8465
Email: ryalss@wou.edu
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