Service Request Ticket - # 33537

Service Request Information

CONTACT Name Caceda, Carmen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2009 02:34 PM
Department College of Education Phone 88409
Location Email cacedac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080297[Edit Inv] (opens in a new window) Bldg/Room SSC 166
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY212321 Location replacing W#980487 GUPPY(orig. ED142)

Model CB516A Hostname guppy.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer IP:140.211.118.57 Ink/Toner Refill

Wired NIC 00:1E:0B:1B:2C:17

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Oct 05, 2009 01:55 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Oct 05, 2009 01:55 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson Oct 05, 2009 01:55 PM 
****This is an email****

Hi, Teresa,
Task done some time ago. Printer already set up. 
Thanks for taking care of it.
Carmen
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Teresa Hutchinson Oct 05, 2009 01:26 PM 
****This is an email****

Hi Carmen,

We were just following up with you regarding a 
task that we have for you (#33537) that was 
related to having a printer set up for your 
machine.

If this is something that we can still be of 
assistance with, just let us know.

Thanks!
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Lance Jewett Oct 01, 2009 02:10 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Gabriel Thrash Sep 16, 2009 10:30 AM 
Called and left vmail.

****This is an email****
Hi, this is Gabe with UCS, and I am emailing you
to see when you will be available for a tech to
come by and connect your printer for you.  You can
call us back at ext. 88925.
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Casey Sonflieth Sep 10, 2009 10:44 AM 
she is back in the office and she is ready for 
the computer to be brought over and set up to the 
printer.
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Lance Jewett Sep 03, 2009 04:16 PM 
The room is available now, ready to be set up.
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Cinthya Mendez-Garcia Sep 03, 2009 02:34 PM 
****This is an email****

Hello!
 
New COE Faculty person's office, Education 163, 
(Dr. Caceda's office) is now ready to receive her 
computer.  The printer that she will use is in ED 
166 -- HP Lazerjet P4515X, WOU ID 20080297[Edit Inv].
 
Thank you very much.  She will be on campus next 
week, so your prompt help is especially 
appreciated!
 
Kris Dalton
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