Service Request Ticket - # 33551

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2009 08:00 AM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040646[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 6TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:F7:85

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 07, 2009 06:34 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Oct 07, 2009 06:34 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Oct 07, 2009 06:34 AM 
replaced CMOS battery, removed MyWebSearch,
installed Sophos, installed MalwareBytes, Revo
Uninstaller, SpyBot S&D, Spyware Blaster.
 Add Attachment
Lance Jewett Oct 06, 2009 03:40 PM 
Called and left a VM
 Add Attachment
Casey Sonflieth Sep 08, 2009 08:00 AM 
she is trying to log into banner from a computer 
and it is not working.
it says certificate error navigation blocked and 
that the is a problem with this website security 

Phone: 8-8092
Email: olsenk@wou.edu
 Add Attachment