Service Request Ticket - # 33555

Service Request Information

CONTACT Name Silver, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2009 09:26 AM
Department Campus Public Safety Phone 88481
Location Email silverm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060248[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. C4L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:07:0F

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Sep 10, 2009 01:09 PM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Sep 10, 2009 01:09 PM 
Officer Silver returned my call saying it had been
resolved.
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Michael Ellis Sep 10, 2009 01:06 PM 
Called Public Safety.  They were gonna radio him
and let him know I had a few minutes to look into
the problem.
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Brian Berkley Sep 09, 2009 04:38 PM 
Task reassigned to Michael Ellis.
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Casey Sonflieth Sep 08, 2009 09:26 AM 
he is tryin to create a person for a report it 
says error and to call helpdesk

Phone: 8-8481
Email: silverm@wou.edu
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