Service Request Ticket - # 33578

Service Request Information

CONTACT Name Lind, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2009 08:51 AM
Department Phone 88187
Location Email lindj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050777[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. GPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:B8

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Mike Huber Sep 10, 2009 07:23 AM 
Status changed from (1) Pending to (5) Completed
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Mike Huber Sep 10, 2009 07:23 AM 
went to Josh's desk and reconfigured the data 
model setup for bi-query.
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Brian Berkley Sep 09, 2009 10:25 AM 
Task reassigned to Banner Support.
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Casey Sonflieth Sep 09, 2009 08:51 AM 
the program he is tryin to log into is BIcleary 
and when he tries to log in it says connection 
error could not resolve service name.

Phone: 8-8187
Email: lindj@wou.edu
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