Service Request Ticket - # 33590

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2009 11:22 AM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080299[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description iMac 20in 2.66GHz Intel Core 2 Duo #MB324LL/A
Serial No. W8830146ZE3 Location Going to PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office 2008 for MAC from P0067422 and Deltagraph from P0066789

Wired NIC 00:22:41:20:FA:C5


Wireless NIC 00:21:E9:E3:38:E2


Bluetooth NIC 00:21:E9:D5:68:CA


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public

Entered by Date Memo
Gabriel Thrash Oct 01, 2009 09:03 AM
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Oct 01, 2009 09:03 AM
Adam fixed it.
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Lance Jewett Sep 11, 2009 02:56 PM
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 09, 2009 02:31 PM
started on her compter. she went to a meeting so i
will call her back tomorro around 12.
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Casey Sonflieth Sep 09, 2009 11:22 AM
when she is downloading and she goes to her 
download folder. it is empty.

she has a mac 

Phone: 8-8366
Email: stonecl@wou.edu
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