Service Request Ticket

Service Request Information

CONTACT	Name	Cruz Monrroy, Alicia	Date	Sep 10, 2009 08:39 AM
	Department	Student Enrichment Program	Phone	88699
	Location		Email	monrroya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071248 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	2FJTGG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003
	Wired NIC	00:1E:C9:7C:C7:C4

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	ttodorov05@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Oct 01, 2009 08:28 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Oct 01, 2009 08:17 AM	Task reassigned to Todor Todorov.	Add Attachment
Gabriel Thrash	Sep 23, 2009 08:56 AM	she said she is free today and 3 and 430. becase she has meetings.	Add Attachment
Cinthya Mendez-Garcia	Sep 22, 2009 11:17 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Cinthya Mendez-Garcia	Sep 22, 2009 11:16 AM	available times: today until 5pm except from 12/noon to 1pm	Add Attachment
Cinthya Mendez-Garcia	Sep 22, 2009 11:16 AM	says she has tried sending herself an email from outlook to sun java and it is not in her inbox. says when she sends email from outlook it says "woui.edu" not "wou.edu"	Add Attachment
Casey Sonflieth	Sep 10, 2009 08:39 AM	she does not think that people are recieving her emails. she checked the sent items and saw that instead of having her address be wou.edu it is woui.edu so taht is why she think she is not getting any repsonses from people she sent emails too. Phone: 8-8699 Email: marina@wou.edu	Add Attachment