Service Request Ticket - # 33606

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2009 09:50 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090246[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. G28H7K1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DB:34


Wireless NIC 00:24:2C:5B:55:6F


Bluetooth NIC 00:25:56:D3:B4:DC

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Brian Berkley Sep 30, 2009 09:46 AM 
Task reassigned to Adam Wehner.
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Brian Berkley Sep 30, 2009 09:46 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 10, 2009 12:29 PM 
She is on vacation until the 14th of september.
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Casey Sonflieth Sep 10, 2009 09:50 AM 
he said that no one is able to connect to the 
network and he has asked a bunch of people to log 
onto it. all teh other notebooks are able to work 
fine. he even tried to connect the yellow cord 
and it still didnt work.

Phone: 8-8441
Email: hilterbl@wou.edu
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