Service Request Ticket - # 33607

Service Request Information

CONTACT Name Schepige, Adele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2009 09:51 AM
Department College of Education Phone 88485
Location Email schepia@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090312[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag HFN6CK1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN6CK1 Location

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software UPGRADED to WIn7Pro on P0086971 SEPT2012(original:WIndows VistaBus32bit downgraded to WIN XPProSP3), MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:4D:F3

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 11, 2009 01:19 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 11, 2009 11:00 AM 
Also needs:
- DreamWeaver 4.  DONE.
- Vernier Logger Pro 3.1.  DONE.  I tried
installing 3.7 but it didn't like the version of
QuickTime currently installed.
- PhotoShop Starter 3.0.  No longer supported;
need to talk to Tricia.
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Dale Goodell Sep 10, 2009 01:11 PM 
Task reassigned to Dale Goodell.
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Courtney Wehner Sep 10, 2009 09:53 AM 
She has a 17 i monitor she can keep if she wants 
to.  
She is on sabattical and will have to be 
contacted by email: schepia@wou.edu to set up a 
time to get into her office.
She would like Office 2007.
The computer and monitor are on the back counter 
by the tech office.
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