Service Request Ticket - # 33618

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2009 01:25 PM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090422[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8560DN Color Printer #8560/DN
Serial No. FBT271652 Location PDR

Model 8560/DN Hostname
Notes duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppmcolor or B&W Ink/Toner Refill Black:108R00709 Blue:108R00706 Yellow:108R00708 Magenta:108R00707

Wired NIC 00:00:AA:C5:77:73

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 16, 2009 04:00 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 16, 2009 04:00 PM 
Printer is setup and good to go.
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Courtney Wehner Sep 10, 2009 01:26 PM 
This printer needs to be setup so everyone in the 
office can print to it.  They are keeping their 
black and white printer, this one will be for 
printing in color only.  A new network jack has 
been setup for this printer. 

The printer is on the back counter by the tech 
office.  Please have Sheree sign the Invoice and 
give her a copy.
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