Service Request Ticket - # 33619

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2009 02:34 PM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070779[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
Serial No. DGF61G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410

Wired NIC 00:1E:C9:64:7E:FD

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 25, 2009 03:35 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 25, 2009 03:35 PM 
Got her up and running.  Had to install the
directory with the template in it.
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Adam Wehner Sep 25, 2009 03:35 PM 
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Sep 10, 2009 02:35 PM 
available times she will be in: 
monday or tuesday
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Cinthya Mendez-Garcia Sep 10, 2009 02:34 PM 
says Adam went over and installed the 
datawarehouse on her machine but it is not 
working for her. said when she clicks on the VI 
query it does not let her get in to it to log in 
as herself. 


available times:
says if she is not in her office there is a 
master key in the college of Ed.
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