Service Request Ticket - # 33621

Service Request Information

CONTACT Name Hoeckle, Marilyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2009 03:01 PM
Department Business Services Phone 88202
Location Email hoecklem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080480[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. H8JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:FE:6F

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 07, 2009 04:01 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Oct 07, 2009 04:01 PM 
installed on 10/7/2009
 Add Attachment
Brian Berkley Oct 07, 2009 10:58 AM 
sent email
 Add Attachment
Brian Berkley Oct 05, 2009 08:34 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Chris Marsaglia Sep 10, 2009 03:01 PM 
Software datawarehouse needs to be installed on 
the comp[uter of her office
 Add Attachment