Service Request Ticket - # 33623

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2009 04:12 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070150[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 61GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:03:A1

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 08, 2009 12:38 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 08, 2009 12:38 PM 
Installed Office 2007, Student Data Warehouse,
Sophos, Spybot S&D, SpywareBlaster, and MalwareBytes.
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Brian Berkley Oct 05, 2009 08:34 AM 
Task reassigned to Brian Berkley.
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Chris Marsaglia Sep 10, 2009 04:12 PM 
Access to Banner is needed, and she needs student 
warehous program needs to be installed
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