Service Request Ticket - # 33629

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2009 10:30 AM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050783[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. B5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query

Wired NIC 00:12:3F:95:42:2D

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 05, 2009 12:00 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 05, 2009 12:00 PM 
copied DW MOdels dir to c: drive, setup bi query
to open it
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Brian Berkley Oct 05, 2009 08:34 AM 
Task reassigned to Brian Berkley.
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Kevin Elmore Sep 11, 2009 10:31 AM 
She needs to be here for that config and will be
out of the office on Monday.  She's available
today, then Tuesday on.
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Kevin Elmore Sep 11, 2009 10:30 AM 
BI Query needs to be configured on her machine so
that she can use SIS with all of its spiffy new
features.
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