Service Request Ticket - # 33632

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2009 10:55 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070433[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 7CYXYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:69:45:8E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Sep 11, 2009 12:54 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Sep 11, 2009 12:54 PM 
Put roxio on her computer and she is good to go.
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Jordan Colton Sep 11, 2009 12:33 PM 
Task reassigned to Jordan Colton.
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Kevin Elmore Sep 11, 2009 10:55 AM 
****This is an email****
Hi,
 
I am trying to save to a disk and the computer
keeps saying I don't have access to the "d" drive.
My computer number is 20070433[Edit Inv]. I really need this
fixed as soon as you can. I am trying to save
something for a training I am doing next week. Thanks!
 
Angie Barry
Office Coordinator
Werner University Center
503.838.8064 phone
503.838.8427 fax
Please consider your environmental responsibility
before printing this email.
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