Service Request Ticket - # 33635

Service Request Information

CONTACT Name Hall, CM   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2009 01:06 PM
Department College of Education Phone 88731
Location Email hallcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20050981[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. CP9WB91 Location PDR

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6A:C4:20


Wireless NIC 00:16:6F:30:A5:A1


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public

Entered by Date Memo
Richard Kavanagh student Oct 15, 2009 09:35 AM
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Oct 15, 2009 09:35 AM
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Oct 15, 2009 09:34 AM
****This is an email****
Are you sure this is meant to be sent to me?
I don’t remember asking about it…
 
~CM
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Richard Kavanagh student Oct 15, 2009 08:47 AM
****This is an email****
Hello,

This is Richard from UCS. I'm e-mailing you in 
regards to the problem you where having with 
blank cells appearing in your excel spreadsheet 
when you opened it. I have a few suggestions 
about how to deal with this problem.

 
1. Select the range of blank cells you would like to 
remove and go to Edit > GoTo > Special, select 
Blanks, hit OK, then go to Edit > Delete > Entire 
Row > OK

2. If the group of ending cells are the only blank 
cells in your sheet you can try you can set up an 
auto filter for non-blank cells. To do this open 
excel and go to Data > Filter > AutoFilter, then 
use "Noblanks" as the criteria.

3. If the blanks keep coming back try selecting all 
of the data you want to keep, copying it, opening 
up a new excel sheet, and pasting the data into 
the new sheet.

If you have tried these steps and are still having 
the problem or if you would like a tech to come 
and help you with this in person please let us 
know. You can e-mail me at 
rkavanagh08@wou.edu or you can call the service 
request desk at extension 88925 if you're on 
campus.

Thank you for your time,
Richard Kavanagh
University Computing Services
Western Oregon University
Lead Student Technician
rkavanagh08@wou.edu
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Jordan Colton Oct 01, 2009 10:44 AM
I stopped by and wasnt there. 
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Cinthya Mendez-Garcia Sep 11, 2009 01:06 PM
says when she tries to print it prints alot of 
pages, she is just trying to get rid of the blank 
cells, says it wants to print 648 pages. says she 
has tried going through and deleting the extra 
blank cells and saved it but when she opens it 
they are there again. 

available times:
today or monday. 
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