Service Request Ticket - # 33638

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2009 02:00 PM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 6PWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 moved from W#20030674- ABBYY FineReader v8 from P0054871, Text Aloud v2.0 from VISA2005/04/1203:04:18(see text file) also includes AT&T Natural Voices

Wired NIC 00:1E:C9:7A:81:E9

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 11, 2009 02:04 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 11, 2009 02:04 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 11, 2009 02:04 PM 
called her and had her run ipconfig /release then
renew
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Cinthya Mendez-Garcia Sep 11, 2009 02:00 PM 
says she is getting this message "limited or no 
connectivity" on her office machine, says she is 
unable to open internet. she is connected with 
the ethernet cord and getting this message. 

available times: 
today until 4:30pm
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