Service Request Ticket - # 33642

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2009 04:22 PM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030684[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DN80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:E8:79

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 14, 2009 10:13 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 14, 2009 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 14, 2009 10:13 AM 
copied reader91 to her desktop on the system, gave
her admin rights, called her and told her how to
install it
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Cinthya Mendez-Garcia Sep 11, 2009 04:22 PM 
****This is an email****
Hi: 
Sometime in the next week...is there a way to give
me (diehmd) permission to add Adobe Reader to WOU
ID#20030684[Edit Inv]?

It won't let me download it.  This is the CPU that
you all just defragged, etc. and I thought you
were going to make me an administrator on it. 
Anyway, we would love to be able to open and read
documents that are pdf.

Thank you.

_______________________________
Deborah Diehm
Asst. to the Vice President for Student
Affairs/NSE Coordinator
Western Oregon University
345 N. Monmouth Ave.
Monmouth, OR 97361
503.838.8423
FAX:  503.838.8511
Email:  diehmd@wou.edu
www.wou.edu/student
"Just keep swimming" Dory, Finding Nemo
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