I visited her, got it working & on wireless, then
brought back her old machine.

Best Time to See her:
Today between 1-4
Tomorrow 10:30-2:30

****This is an email****
Hello,

This is Richard from UCS. I'm e-mailing you today
about the problems you're having logging into your
laptop. If you have not ever logged into this
computer before then the first time you log in you
will need to be plugged into WOU's network. If you
have logged into it before then a tech will need
to take a look at the computer in person to
diagnose and repair the problem.

I see that you would also like to be able to hook
your laptop up in your office. We need to schedule
a time when a tech can come over and set this up
for you. Please contact us by calling 503-851-5587
if you are off campus or extension 88925 if you
are on campus. When you call in please reference
your service request number 33651. You can also
e-mail me at rkavanagh08@wou.edu.

Thank you for your time,
Richard Kavanagh
University Computing Services
Western Oregon University
Lead Student Technician
rkavanagh08@wou.edu

Task reassigned to Michael Ellis.

she is trying to log into her laptop with her 
network login and password and it wont let her, 
when she logs into the network on her desktop 
they work just fine. 

she does not know why it is not working.

she is off campus right now.

she can be on campus if someone needs her to be.

Phone: 503-838-0117