Service Request Ticket - # 33662

Service Request Information

CONTACT Name Hutchinson, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2009 01:55 PM
Department Campus Public Safety Phone 88016
Location Email hutchinsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090435[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 22N88K1 Description Dell Latitude 2100 Mini Notebook
Serial No. 22N88K1 Location Was Joe Hutchinson Grant Laptop in PS

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Windows XP Home upgraded wto Vista Business on P0072093 then installs as WIN XP Pro, Microsoft Office Pro Plus 2007 license from P0071877

Wired NIC 00:26:B9:02:B8:61


Wireless NIC 00:22:FB:CD:A7:6C


Bluetooth NIC 00:25:56:DF:CC:C3

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 06, 2009 01:10 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 06, 2009 01:10 PM 
Task completed.  I used the image for the Library
laptops and modified it for this faculty/staff
image.  I worked with Adam Wehner to get wireless
working properly for both machines.
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Dale Goodell Sep 15, 2009 08:46 AM 
Task reassigned to Dale Goodell.
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Courtney Wehner Sep 14, 2009 01:59 PM 
The laptops are on the back counter by the tech 
office.
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Courtney Wehner Sep 14, 2009 01:57 PM 
The above W# is for Joe's laptop, and W#20090436[Edit Inv] 
is for Public Safety General Use. 

Please image these machines and setup a deliver 
with Joe.
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