Service Request Ticket - # 33680

Service Request Information

CONTACT Name Nickelson, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2009 08:18 AM
Department President’s Office Phone 88888
Location Email nickeld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040652[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. D0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751;Upraded to MS OFfice Pro 2007 Plus from P0067818, Viking; Visio from WOU# 2000497

Wired NIC 00:11:43:B9:FC:42

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 17, 2009 09:56 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 17, 2009 09:56 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 17, 2009 09:55 AM 
X drive
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Casey Sonflieth Sep 15, 2009 08:18 AM 
she logged on and when her desktop shows up there 
is a brown box. and inside it, it says her 
network access is denied. she has all of her 
network drives and is able to work. but she keeps 
getting that message.

Phone: 8-8888
Email: nickeld@wou.edu
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