Service Request Ticket

Service Request Information

CONTACT	Name	Payton, Sue	Date	Sep 15, 2009 10:08 AM
	Department		Phone	88967
	Location		Email	paytons@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Scanner	Edit WOU #	20060203 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Epson Perfection V100 Photo Scanner #B11B184051
	Serial No.	J7XW005069	Location	PDR

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	Oct 27, 2009 03:23 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	Oct 21, 2009 08:05 AM	Task reassigned to Lance Jewett.	Add Attachment
Tricia Flaherty	Oct 20, 2009 05:03 PM	I talked with Bill Kernan and Student tech will be holding off on replacing at this time since there is other scanners available in this location and it doesn't seem like an urgent need. It is out of warranty and buying parts would probably cost the same as replacement with new	Add Attachment
Gabriel Thrash	Oct 16, 2009 12:02 PM	Its not fixable. The top is broken off the hinges. She is going to call Tricia to see if we can replace it, or they have to do it themselves.	Add Attachment
Casey Sonflieth	Sep 15, 2009 10:08 AM	**This is an email** Good morning, the lid for the scanner on our Lab 3 machine is broken, making it difficult for scanning. Sue Sue Payton Technology Resource Center Western Oregon University paytons@wou.edu	Add Attachment