Service Request Ticket - # 33688

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2009 11:02 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071103[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. CCWKDG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003

Wired NIC 00:21:70:03:66:1E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 16, 2009 12:04 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 16, 2009 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 16, 2009 12:04 PM 
Gave her admin rights and fixed the connection
problem.
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Brian Berkley Sep 15, 2009 12:45 PM 
Adriana has I drive acces, we need the computer
turned on.
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Casey Sonflieth Sep 15, 2009 11:02 AM 
****This is an email****
Hello,

Please give Adriana Carrillo, V00197917, 
administrator access to computer #20071103[Edit Inv].  
Also, Mona K-Hinds had earlier requested that 
Adriana be given access to the Upward Bound I 
drive.  Has this been completed?

Thank you,

Shondra



Shondra Russell, M.Ed. 
Director 
Upward Bound 
Western Oregon University
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