Service Request Ticket - # 33693

Service Request Information

CONTACT Name Berry, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2009 11:44 AM
Department Registrar’s Office Phone 88192
Location Email berryp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050774[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 45Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:33:0B

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 16, 2009 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 16, 2009 10:04 AM 
I got him switched over to the new bart printers
and he is back up and running.
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Brian Berkley Sep 15, 2009 11:49 AM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Sep 15, 2009 11:44 AM 
his computer is not connecting to the printer.

and he is the only one in the office that is 
having the problem.

Printer#:20060895[Edit Inv]
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