Service Request Ticket - # 33731

Service Request Information

CONTACT Name Lind, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2009 02:37 PM
Department Phone 88187
Location Email lindj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050777[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. GPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:B8

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Sep 23, 2009 10:10 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Sep 23, 2009 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Sep 21, 2009 08:25 AM 
I won't be able to get to this today. I'm upping
the priority so that another tech will look at it
today.
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Richard Kavanagh student Sep 21, 2009 08:24 AM 
Task reassigned to UCS Tech.
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Richard Kavanagh student Sep 21, 2009 08:24 AM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth Sep 17, 2009 11:32 AM 
he is ready anytime today and if he is not in his 
office go ahead and go in and feel free to work 
on it
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Richard Kavanagh student Sep 17, 2009 10:38 AM 
called and left VM
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Chris Marsaglia Sep 17, 2009 10:38 AM 
Task reassigned to Richard Kavanagh.
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Chris Marsaglia Sep 16, 2009 02:37 PM 
He just reimaged his driver and was replaced this 
morning. He can print to other printers in the 
other offices but can not find his. There 7 
printers available in the building but only 6 can 
be used.
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