Service Request Ticket - # 33733

Service Request Information

CONTACT Name Whitenack, Faye   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2009 02:53 PM
Department Business Services Phone 88172
Location Email whitenaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080481[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 2BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:B2:B2

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Nov 10, 2009 05:14 PM 
Status changed from (1) Pending to (5) Completed
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Ron Swartzendruber Nov 10, 2009 05:14 PM 
This was taken care of a long time ago.
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Brian Berkley Sep 16, 2009 03:53 PM 
Task reassigned to Ron Swartzendruber.
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Chris Marsaglia Sep 16, 2009 02:53 PM 
She tried accessing the drive a month ago, and 
now she cant find it
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