Service Request Ticket - # 33734

Service Request Information

CONTACT Name Lind, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2009 03:01 PM
Department Phone 88187
Location Email lindj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050777[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. GPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:B8

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Sep 23, 2009 10:13 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Sep 23, 2009 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Sep 23, 2009 10:13 AM 
I installed Bi-Query 9 (local user) on his computer
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Richard Kavanagh student Sep 21, 2009 08:24 AM 
Task reassigned to UCS Tech.
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Richard Kavanagh student Sep 21, 2009 08:24 AM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth Sep 17, 2009 11:33 AM 
available anytime. but if he is not in office go 
in and work he said. the door is open
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Richard Kavanagh student Sep 17, 2009 10:38 AM 
called and left VM
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Chris Marsaglia Sep 17, 2009 10:38 AM 
Task reassigned to Richard Kavanagh.
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Chris Marsaglia Sep 16, 2009 03:01 PM 
BI Query, the humming bird software needs to be 
reinstalled
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