Service Request Ticket - # 33748

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 09:07 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 05, 2009 03:56 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 05, 2009 03:56 PM 
installed 10/5/2009 at 330PM
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Brian Berkley Oct 05, 2009 02:55 PM 
Tiffany,

When are you available this week for installation
of the SIS Student Data Warehouse?

Thanks,
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Brian Berkley Oct 05, 2009 02:51 PM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Oct 05, 2009 01:14 PM 
Status changed from (7) Waiting for Contact to (1) Pending
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Teresa Hutchinson Oct 05, 2009 01:14 PM 
Changed status
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Casey Sonflieth Sep 23, 2009 07:31 AM 
****This is an email****
Teresa,
 
I should be here the remainder of the week.  I 
have a couple of meetings here and there, but my 
office is usually accessible.  I will be in the 
office the following times this week 
(approximately):
 
Wed 8:30-11:30, 12:30-2, 3:30-5
Thursday 8:30-9, 1-5
Friday 8:30-11:30, 1-5
 
Thanks,
 
Tiffany
 
**************************************************
******
Tiffany Smith
Administrative Assistant to the Dean
College of Education
Western Oregon University
Phone:  (503) 838-8825  (503) 838-8825 
Fax:  (503) 838-8228
Email:  smitht@wou.edu
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Chris Marsaglia Sep 22, 2009 01:04 PM 
****This is an email****

Hi Tiffany,

We were just checking in with you to see if there
was a time that you might be available to have us
load Bi-Query for you?  Just let us know

Thanks!
Teresa
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Adam Wehner Sep 17, 2009 10:28 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Adam Wehner Sep 17, 2009 10:27 AM 
Called and left VM to call back about available times.
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Casey Sonflieth Sep 17, 2009 09:07 AM 
she would like for the BIquiry installed onto her 
computer.

for the access to the datawharehouse

Phone: 8-8825
Email: smitht@wou.edu
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