Service Request Ticket - # 33753

Service Request Information

CONTACT Name Pileggi, Kara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 10:31 AM
Department Student Health & Counseling Center Phone 88747
Location Email pileggik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050986[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. GPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, AddressMate (they have physical media)

Wired NIC 00:12:3F:CD:7F:40

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 18, 2009 08:56 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Sep 18, 2009 08:56 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Sep 18, 2009 08:44 AM 
yes
 Add Attachment
Gabriel Thrash Sep 17, 2009 02:23 PM 
Called and left vmail.

****This is an email****
Hi, this is Gabe with UCS, and I am emailing you
to see when you will be available for a tech to
come help you out with the admin rights on your
computer.  You can calls us back at ext. 88925
 Add Attachment
Casey Sonflieth Sep 17, 2009 10:31 AM 
she would like to know if she is the admin on her 
computer yet?

Phone: 8-8747
Email:pileggik@wou.edu
 Add Attachment