Service Request Ticket - # 33762

Service Request Information

CONTACT Name Cuthbertson, Laurel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 11:57 AM
Department The Research Institute Phone 88789
Location Email cuthberl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081016[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. JCZ6TJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070326, SPSS-PASW Statistics Base 17.0 and Custom Tables 17.0 from P0071702, CorelDraw 10 from old TRI license, NVivo v9 from P0084786

Wired NIC 00:24:E8:0D:B2:30

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Nov 12, 2009 08:33 PM 
Status changed from (1) Pending to (5) Completed
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Ron Swartzendruber Nov 12, 2009 08:33 PM 
Not something we can do anything about.  I still
should have responded when she put this in,
though.  It's kind of pointless to say anything now.
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Brian Berkley Sep 22, 2009 07:05 PM 
Task reassigned to Ron Swartzendruber.
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Casey Sonflieth Sep 17, 2009 11:57 AM 
she was working on an application through the 
provost page and now since the session timed out 
she was kicked of and now the application is lost.

she was working on the IRB applicaton.

Phone: 8-8789

she did download the print file and she will do 
it onher own. she said she isnt going to use the 
file online anymore
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