Service Request Ticket - # 33765

Service Request Information

CONTACT Name Hargreaves, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 01:42 PM
Department Humanities Division Phone 88764
Location Email hargred@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090316[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFMBCK1 Location Going to PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:DE


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Sep 29, 2009 03:55 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 18, 2009 04:28 PM
Task reassigned to Dale Goodell.
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Courtney Wehner Sep 17, 2009 01:43 PM
He has a 17in monitor he can keep if he wants to.

The computer and monitor are on the back counter 
by the tech office.

He would like Office 2007.

He will be on campus within the next two weeks, 
so you call his office to setup a time to deliver.
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