Service Request Ticket - # 33769

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 02:22 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060170[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz
Serial No. 7FV7RB1 Location PDR

CPU Pentium 4-3.4Ghz


OS Unknown Software MS Office Pro2003 from P0047320 transfered from W#2000839, Adobe Acrobat PRO Extended v9.0 WIN from P0070929

Wired NIC 00:18:8B:00:3D:84

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Oct 16, 2009 11:13 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Oct 16, 2009 11:13 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Oct 16, 2009 11:13 AM 
She said Brian Berkley fixed it.  He said he did a
scan on the computer and fixed the disc errors.
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Cinthya Mendez-Garcia Sep 17, 2009 02:22 PM 
****This is an email****
Hi again, one of our machines has been giving us a
different message than the problems we were having
with the others
This one won't load the user data. It's on lab
machine 20060170[Edit Inv]
Thanks, Sue

Sue Payton 
Technology Resource Center 
Western Oregon University 
503-838-8967 
paytons@wou.edu
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