Service Request Ticket - # 33774

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 03:47 PM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070501[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SW87451ZEX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software iLife08(iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand,Front Row, Photo Booth), Windows XP PRO license from P0069092, Corel Draw Graphics Suite X4 from P0072227, Adobe eLearning Suite2 WIN license from P0079318(80/20 share with laptop W#?), MSOffice Pro Plus 2010 from P0079318 installed as OfficePro2007, MS Office 2011 MAC std from P0084052

Wired NIC 00:1B:63:B5:5E:67


Wireless NIC 00:1D:4F:FA:3E:A2


Bluetooth NIC 00:1D:4F:A4:8C:47

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 09, 2009 03:37 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 09, 2009 08:45 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Sep 18, 2009 12:18 PM 
The Media is a single Dual Layer DVD and it is 
not cooperating with putting out on the T: drive 
or making an iso file so please come see for a 
disk copy
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Brian Berkley Sep 18, 2009 08:56 AM 
Task reassigned to New Equip. Setup.
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Courtney Wehner Sep 17, 2009 03:47 PM 
This is per P0072227.

The software is on the T:
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