Service Request Ticket - # 33777

Service Request Information

CONTACT Name Hammermeister Jordan, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 04:31 PM
Department Health & Exercise Science Phone 88509
Location Email hammerma@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031103[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN02Y3157161844AAFYJ Location PDR
TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact kfordham08@wou.edu 88925

Tracking

Entered by Date Memo
Kayla Fordham
Email

Public
Entered by Date Memo
Kevin Elmore Sep 18, 2009 10:32 AM 
Task reassigned to Kayla Fordham.
 Add Attachment
Kevin Elmore Sep 18, 2009 10:32 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Kevin Elmore Sep 18, 2009 10:32 AM 
Customer called back and said her problem was resolved
 Add Attachment
Kevin Elmore Sep 18, 2009 10:25 AM 
The tech has free access to her office.  Her home
number is: 503-606-9209 if the tech has any questions.
 Add Attachment
Chris Marsaglia Sep 17, 2009 04:31 PM 
Computer is not connected to the server when she 
tries to access her files on her office computer, 
and then she went to a COMPUTER TO TRY IT THERE 
and she was still unable to access them. She has 
a seminar tomorrow and needs her documents for 
that meeting. It starts at nine.
Add Attachment