Service Request Ticket - # 33781

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2009 09:03 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090142[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM4CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:9E:10

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 22, 2009 11:28 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 22, 2009 11:28 AM 
Ran the fix this computer is good to go now.
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Brian Berkley Sep 18, 2009 08:39 AM 
Adam, take care of this or delegate to one of the
students.

Thanks,.
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Brian Berkley Sep 18, 2009 08:39 AM 
Task reassigned to Adam Wehner.
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Kevin Elmore Sep 17, 2009 09:03 PM 
The H: drive is not accessible due to the
removable media drives taking up the H: assignment.
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