Service Request Ticket - # 33790

Service Request Information

CONTACT Name Shell, Colleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2009 11:07 AM
Department Student Health & Counseling Center Phone 88058
Location Email shellc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050919[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. DXLMW81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522

Wired NIC 00:12:3F:BF:A0:97

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Sep 22, 2009 11:12 AM 
Task reassigned to Self Resolved.
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Cinthya Mendez-Garcia Sep 22, 2009 11:12 AM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Sep 22, 2009 11:11 AM 
says she is not getting an error message. closing
the task.
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Kevin Elmore Sep 18, 2009 11:08 AM 
The error is:

...gone.  ok.
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Kevin Elmore Sep 18, 2009 11:07 AM 
She's getting an exception error in IE when
replying to emails.
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