Service Request Ticket - # 33791

Service Request Information

CONTACT Name Saurer, Juli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2009 11:38 AM
Department Student Health & Counseling Center Phone 88313
Location Email saurerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080682[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P00689201 installed as Office Pro 2003

Wired NIC 00:21:70:55:AA:71

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Sep 29, 2009 10:44 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Sep 29, 2009 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Kevin Elmore Sep 18, 2009 11:38 AM 
20080919[Edit Inv] is the other computer that needs the Java
update.  Neither of the nursed have admin rights
to install the updates.
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