Service Request Ticket - # 33800

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2009 02:04 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20081159[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag GB3F4J1 Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GB3F4J1 Location was Career Services General 3

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962

Wired NIC 00:24:E8:1B:61:E6


TECHS Submitted by Kayla Fordham Contact kfordham08@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Sep 25, 2009 10:54 AM
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 22, 2009 12:03 PM
I am having Josh take over W#20051009[Edit Inv] to get set 
up for them on the front desk station
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Tricia Flaherty Sep 22, 2009 12:02 PM
Task reassigned to Tricia Flaherty.
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Chris Marsaglia Sep 22, 2009 11:53 AM
She called checking up on the status of her
request. I told her to also check the equipment
request website.
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Kayla Fordham Sep 18, 2009 02:04 PM
****This is an email****
We would like to request a second monitor added 
to our reception desk in WUC119.  This will be 
used primarily for programming.  If it is 
possible to have this installed BEFORE Tuesday, 
Sept 22nd that would be preferred.
Thank you!
Jennifer  Hansen
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