Service Request Ticket - # 33819

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2009 10:13 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081156[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. 8J611M1 Location PDR

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:26:B9:B8:84:4A


Wireless NIC 00:24:D6:92:9C:7C


Bluetooth NIC 70:F1:A1:08:FF:1D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Brian Berkley Sep 22, 2009 07:03 PM 
Task reassigned to Adam Wehner.
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Brian Berkley Sep 22, 2009 07:03 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Sep 21, 2009 10:13 AM 
Video Productions has a laptop that Larry Bentley 
uses and his students are trying to use it for 
events and they can't login.
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