Service Request Ticket - # 33823

Service Request Information

CONTACT Name Smith, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2009 12:53 PM
Department Social Science Phone 88357
Location Email smithr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080825[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 24 inch, 2.66GHz Intel Core 2 Duo #Z0FE
Serial No. SW8905N170TG Location PDR

CPU Intel Core 2 Duo SP9300(2.26GHz, 6M, 1066MHz FSB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 from P0069600

Wired NIC 00:23:DF:94:FB:DA


Wireless NIC 00:24:36:B1:26:5C


Bluetooth NIC 00:23:12:4B:E2:77

TECHS Submitted by Adam Stubblefield Contact astubblefield08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 21, 2009 03:36 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 21, 2009 03:36 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 21, 2009 03:36 PM 
Sent email with location of dreamweaver on the
start menu
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Adam Stubblefield Sep 21, 2009 12:54 PM 
has accessed dreamweaver from the imac all last 
summer and can no longer find the icon or 
program.
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