Service Request Ticket - # 33829

Service Request Information

CONTACT Name Caceda, Carmen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2009 02:48 PM
Department College of Education Phone 88409
Location Email cacedac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20081152[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch 2209WA Monitor
Serial No. CN0H736H7287295414CL Location PDR
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Sep 22, 2009 05:50 PM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Sep 22, 2009 05:50 PM 
I went over and helped clear up the portal (lives
in family housing - so looked like a student).  I
helped reset her Banner PIN, so now the Portal SSO
works for WolfWeb.
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Michael Ellis Sep 22, 2009 01:03 PM 
Called and left a message.
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Brian Berkley Sep 21, 2009 03:42 PM 
Task reassigned to Michael Ellis.
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Casey Sonflieth Sep 21, 2009 02:48 PM 
Cell: 210-289-8632
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Casey Sonflieth Sep 21, 2009 02:48 PM 
she said that on her portal it says that she is a 
student but she is really a proffessor. and she 
would like that to be changed.

Phone: 8-8409
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