Service Request Ticket - # 33868

Service Request Information

CONTACT Name Lind, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2009 02:41 PM
Department Phone 88187
Location Email lindj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050777[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. GPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:B8

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 23, 2009 10:47 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 23, 2009 10:47 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 23, 2009 10:47 AM 
todor fixed it, I fixed the printer
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Chris Marsaglia Sep 22, 2009 02:41 PM 
He can see other machines in the office, except
for his. He had his harddrive fixed a while back
and since then he has been unable to print. 

2. BI Query needs to get that installed on his
machine.
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