Service Request Ticket - # 33880

Service Request Information

CONTACT Name Loving, Mollie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2009 08:51 AM
Department Disability Access Services Phone 88250
Location Email lovingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN7CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:A0

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Sep 23, 2009 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Sep 23, 2009 10:44 AM 
She had multiple portal records.  I deleted the
extras and re-added her to the group.
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Brian Berkley Sep 23, 2009 09:42 AM 
Task reassigned to Michael Ellis.
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Casey Sonflieth Sep 23, 2009 08:51 AM 
she does not have access to service match on her 
portal anymore. it is a program that is for her 
office. she had it yesterday but is gone now. she 
is wondering how to get it back so she can use it.

Phone: 8-8250
Email: lovingm@wou.edu
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