Service Request Ticket - # 33892

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2009 12:37 PM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060060[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 Pent. 4, with 3.2GHz,2M,800MHz FSB
Serial No. 3N2MBB1 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0058161

Wired NIC 00:13:72:DB:76:2A

TECHS Submitted by Kitt Murry Contact kmurry06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 23, 2009 03:13 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 23, 2009 03:13 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 23, 2009 03:13 PM 
****This is an email****
Uhhh...no...sorry!

Scott
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Brian Berkley Sep 23, 2009 12:52 PM 
change the batteries
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Kitt Murry Sep 23, 2009 12:37 PM 
Ran him through the re-boot, unplug, turn on/off 
wireless adapter. Still couldn't get it to work.
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